11-10-2021 09:49 PM
Hello. I've just connected my new TS6420 printer. I'm able to make copies, but can not print from computer. I'm getting a message that says:
"Softward for this printer isn't available form Apple. Contace the printer's manufactuer for the latest softward."
Where do I get this software? I've looked in the support area, and the only software is the one that I used to get the printer set up, but it's not installing the software my mac needs to run the printer. Please advise. thank you.
12-21-2021 02:56 PM
Hi Nepenthae,
What version of OSX is installed on your Mac?
Are you using your PIXMA TS6420 with a USB cable?
or are you using your PIXMA TS6420 wirelessly?
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