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TS3351 not printing colors

7ikep
Apprentice

My TS3351 wasn't printing colors correctly, so I replaced the color cartridge as it was complaining about low color ink levels.
But even after putting in the fresh color ink cartridge, the printer still complains about low color ink levels, and is not printing colors even on the color head alignment page.

The light for low black ink levels is lit too, but it seems to print black just fine.

Any suggestions?

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