01-01-2025 12:26 PM
My TS 8500 will only partially print in gray. It improved with several deep cleanings but I can’t get it to print fully. Any help would be appreciated. Thanks
01-02-2025 09:42 AM
Thanks for joining the conversation!
So that the Community can help you better, we need to know exactly which Canon printer model you're using. The precise model number should appear on the front of the unit at the lower right. That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
Thanks and have a great day!
12/18/2024: New firmware updates are available.
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