cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

TR8622 will not print from a computer but will print from my android phone

ricefam1993
Apprentice

Help!  I have a TR8622 printer that up until today would print fine.  Today I can not print to it from any computer at all.  I can print to it from my Android phone but not a computer.  I have uninstalled the printer from my laptop and reinstalled but this did nothing to help the situation.  Any suggestions?

1 ACCEPTED SOLUTION

ricefam1993
Apprentice

Well what is really odd is that it all of a sudden started to work with out issue.  Not sure what happened, but it is now printing from the Windows laptops.

View solution in original post

3 REPLIES 3

Danny
Moderator
Moderator

Thanks for joining the conversation, ricefam1993!

So that the Community can help you better, we need to know exactly which operating system is running on your computer (i.e. Windows or macOS, and which version thereof) and whether the printer talks to your computer via Wi-Fi or a USB cable. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

Windows 10 Home, Windows 10 Pro, Windows 11 Pro are currently the 3 laptops that I am having issues printing from.

ricefam1993
Apprentice

Well what is really odd is that it all of a sudden started to work with out issue.  Not sure what happened, but it is now printing from the Windows laptops.

Avatar
Announcements