12-27-2022 04:10 PM
I recently purchased a Canon TR8620a printer on Amazon for use in my home bakery: It is only printing in black - no color. I installed all of the edible ink cartridges as instructed. Nothing in the Canon library deals with this situation. Are there any bakers out there who have used this unit successfully with edible ink and wafer sheets?
12-27-2022 05:49 PM
If you run a nozzle check do all the colors print?
12-27-2022 08:09 PM
Greetings,
I do not believe Canon sells edible inks. There are no support resources available for this use case.
You may need to contact Ediblethingz for support of their 3rd party inks.
~Rick
Bay Area - CA
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