About a year ago I bought a TR8620a Printer/Copier/Scanner. I do a lot of scanning and my previous machine stopped working after about 6 years.
I cannot get this thing to scan more then a page or two. I am using it wirelesly but have also tried connecting with LAN cable.
I always get this message when attempting to scan.
When I hit the scan button on the Canon Utility I can hear the scanner working, then this pops up.
Also, when I attempt to use the document feeder to scan the second page always jams and I get the above message.
I have looked at all the sites I can find and downloaded update after update.
In all the years I have worked with technology I have never had this may issues with a piece of equipment. I am ready to donate this machine to a landfill.
Thanks for joining the conversation, kasy!
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