10-28-2021 07:18 PM
Installed new tr8620 10/15/21, connected via wifi. Printed many pages since then. Yesterday used the scanner for the first time, worked great. Today Printer either shows Error or "Printer not responding" Scanner still works fine.
Steps I've taken:
I rebooted modem
Turned off & unplugged printer, waited 30 seconds, plugged in and turned back on.
Restarted computer multiple times.
Ran Troubleshoot function in Windows 10
Solved! Go to Solution.
10-31-2021 09:12 PM
Update to TR8620 not printing, scanner works. (I learned the copy function worked also). I tried multiple techniques and spent hours researching this and I now know more about printers than I ever wanted to!!
By following these instructions (uninstalling and reinstalling the driver), substituting TR8620 for the other printer, I was able to get my printer working again.
10-31-2021 09:13 PM
10-31-2021 09:12 PM
Update to TR8620 not printing, scanner works. (I learned the copy function worked also). I tried multiple techniques and spent hours researching this and I now know more about printers than I ever wanted to!!
By following these instructions (uninstalling and reinstalling the driver), substituting TR8620 for the other printer, I was able to get my printer working again.
10-31-2021 09:13 PM
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
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