01-19-2021 12:11 PM
Have recently replaced Yellow ink cartridge with a genuine Canon ink cartridge, I have only ever used genuine cartridges, and support code 1412 is showing: The following tank cannot be recognised.. Will not allow me to print.
Would appreciate advice as to how to proceed
Thanks
04-19-2021 07:37 AM
I've encountered the same problem. Sounds like Canon has manufactured a duff batch. Never happened before!
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.