TR8520 Scanner is not scanning full picture

[michaelswelch]

Each time i scan i get a very similar outcome where the scanner is not recognizing the picture on the platen.  I am placing the picture in the back left corner where the arrow shows to start from.  Is there a way to reset the scanner?

[Patrick]

Hi michaelswelch,

It would appear that your PIXMA TR8520 would require service.  Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below:

https://mycanon.usa.canon.com