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TR8520 Scanner is not scanning full picture

michaelswelch
Apprentice

Each time i scan i get a very similar outcome where the scanner is not recognizing the picture on the platen.  I am placing the picture in the back left corner where the arrow shows to start from.  Is there a way to reset the scanner?

IMG_20201205_0001.jpg

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi michaelswelch,

 

It would appear that your PIXMA TR8520 would require service.  Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below:

https://mycanon.usa.canon.com



 

 

 

 

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