07-24-2022 03:44 PM
Every time I try a first print job after logging on, I receive a message saying that my Pixma TR4720 is in error status. When I go into the printer troubleshooter it sets the TR4720 as my default printer (which I thought it already was) and the printer will then function. However, the default status will not hold and I have to go through this process every time I try to print after logging on again.
Both the printer and the computer are just a few months old. I spent time with Dell Premium Support, which did not solve the issue. I then deleted and re-installed all of my Canon printer software, which also did not help. I have tried repeatedly to set the printer as my default in Windows, likewise to no avail (I'm running Windows 11). Any suggestions?
07-27-2022 02:17 PM
Based on the steps you have already taken, I recommend reaching out to Canon support for this issue. You will need to register your Canon gear HERE to access additional support options.
We look forward to hearing from you.
07-27-2022 03:09 PM
Thanks very much for your reply. I will try to get through.
03/02/2023: New Firmware Updates Are Available:EOS R7 - Version 1.3.0EOS R10 - Version 1.3.0
2/07/2023: New product announcements!EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.