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Pixma 245 Black printer cartridge

carolcraig245
Apprentice

I purchased the Pixma 245 black printer cartridge, what do you do when you open the box pull the tab and INK goes everywhere?  I took it back to Walmart who said they cannot refund money nor exchange. They suggested getting in contact with you. What should I do?

1 ACCEPTED SOLUTION

ArthurJ
Product Expert
Product Expert

Hi,

I recommend reaching out to Canon support for this issue. You will need to register your Canon gear HERE to access additional support options.

We look forward to hearing from you. 

View solution in original post

1 REPLY 1

ArthurJ
Product Expert
Product Expert

Hi,

I recommend reaching out to Canon support for this issue. You will need to register your Canon gear HERE to access additional support options.

We look forward to hearing from you. 

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