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TR4520 says load paper and paper is there

odafry
Apprentice

I just installed this printer  Test paper does fine but when I go to print it says paper needs loading.  There is paper and I have checked my computer settings and it is set to this printer .  How do I get it to print?

1 REPLY 1

ArthurJ
Product Expert
Product Expert

Hi,

So we can best assist you, please let us know what version of Windows or MacOS you are running. Also, let us know what you are trying to print and if any error code appears on the printer. 

We look forward to your reply. 

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