Every time I try to scan something I get "Set the PC to start scanning"
Macbook, MAC OS Catalina 10.15.1
Why do I constantly get this message and completely unable to use the scanner?
Also get issues with printing anything, only works approx 25% of the time. I have to unplug and reset my printer and estart my computer or combination of both several times to get it to do a simple print. That is another issue however.
My computer sees the printer sitting idle and will print right now, but it will not scan.
How do I get it to scan?
What version of the printer driver are you using?
v126.96.36.199 is specific for Catalina. Apple has pulled 32bit applications support in OS 10.15. If you upgraded your OS, and didn't update the printer drivers to a supported version, unexpected behavior night result.
If you are not running the current Catalina driver, I suggest you remove the printer and all of its installed software, then reinstall the printer.
Bay Area - CA
~R5C (188.8.131.52) ~Many Lenses ~DxO PhotoLab Elite ~Windows10 Pro ~EVGA RTX 3080Ti FTW3 Ultra
~ImageClass MF644Cdw ~Pixel6 ~6D2 (v1.1.1) retiring
In addition to what Shadowsports stated, you will need the ICA Driver and Scanner Driver (both found on the same page linked above). Once all three drivers have been updated, you will need to remove and re-add the printer using those new drivers.
To remove the printer:
To add the printer after removing it:
Once you've updated it as above, the printer should be able to view the computer across the network. If it does not, you may need to update the printer's firmware and, if connecting by wifi, move the printer closer to the router (no closer than ~ 2 ft).
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