Greetings,
So this isn't the cover that you lift to put a piece of paper down on the glass platen to scan or the front operation panel.
You are referring to the lid that you open to change inks or remove paper jams inside the printer, etc.. correct?
What happens of you turn the printer off and unplug it for a minute, reconnect to power and turn it back on.
~Rick
Bay Area - CA
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