06-16-2021 05:00 PM
My Pixma TS8020 had been printing very nicely. One day (not sure what changed) it stopped printing the last three lines on every page. After I could not figure it out, I was forced to purchase a second printer to complete my project. Now I have time to try to get this working properly. I am using a Mac with Big Sur but the problem started under the previous version. Today, I send the same document to my both printers. It prints perfectly on the second printer, but consistently stopped 3-1/2 lines before the end of the page on my Pixma. I checked to be sure the software is up to date. What else can I do?
08-13-2021 02:01 PM
Hi Keta1,
If the issue persists, please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below:
https://mycanon.usa.canon.com
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