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Pixma TS8020 does not print last 3 lines

Keta1
Apprentice

My Pixma TS8020 had been printing very nicely.  One day (not sure what changed) it stopped printing the last three lines on every page.  After I could not figure it out, I was forced to purchase a second printer to complete my project.  Now I have time to try to get this working properly.  I am using a Mac with Big Sur but the problem started under the previous version. Today, I send the same document to my both printers.  It prints perfectly on the second printer, but consistently stopped 3-1/2 lines before the end of the page on my Pixma.   I checked to be sure the software is up to date.  What else can I do?

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi Keta1,

 

If the issue persists, please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below:

https://mycanon.usa.canon.com



 

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