06-16-2021 10:04 AM
it will ony print part of the photo or none at all. It will print photos from ipad and iphone. It will print a photo from a document (and will print document). Canon says to contact Apple, Apple says Canon has to update its drivers. (I'm on Big Sur 11.4). I've tried eveything and was on phone for several hours with Canon support and Mac support. Any ideas what to do ?
06-16-2021 10:12 AM
Hi, Eferna!
So that the Community can help you better, we need to know exactly how your PIXMA TS9520 communicates with your Mac (Wi-Fi, USB, etc). That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
Thanks and have a great day!
06-16-2021 10:23 AM
08-13-2021 01:37 PM
Hi Eferna,
If you are still experiencing issues printing from your Mac, it is recommended that you contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below:
https://mycanon.usa.canon.com
08-13-2021 01:39 PM
07/01/2024: New firmware updates are available.
06/06/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.4.0
Speedlite EL-5 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.1.0
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
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