Scanning cannot be performed unless size is increase to 4 x 4 (0.16 x 0.16 inches)

[Nami16]

How to fix this error?
Scanning cannot be performed unless size is increase to 4 x 4 (0.16 x 0.16 inches)

NOTE: I'm using MacBook Air

[Danny]

Hi, Nami16!

So that the Community can help you better, we need to know exactly which Canon product you're using and which version of macOS is on your MacBook. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

[Nami16]

Hi!

Thanks in advance!

I am using MG2570S on macOS High Sierra Version 10.13.2

[shadowsports]

Greetings,

Use the following as a guide, and keep the following in mind:

The selected paper size can impact size of the scanable image.  

Canon : PIXMA Manuals : MG2500 series : Settings (Custom Scan) Dialog Box