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Re: Help! My new Pixma MX-920 is not printing

smallmat
Apprentice

I just bought this printer, am trying to print a boarding pass, and am getting this error message. ...1007  It wants me to load the upper tray with large paper;  this, from my assessment, can not be done as that tray is designed for photo paper, etc.  How do I solve this problem?

1 REPLY 1

artisticforge
Apprentice

hello

 

your best answer would be to download the manual and read it especially about loading paper.

 

http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mx_series/pixma_mx922#Br...

 

it is a simple matter of altering the paper source.

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