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Put ink in the wrong tank in new G5020 printer

Stepinwolf
Contributor

I know it was stupid, but I am trying to figure out what to do after being stupid.  I put yellow ink into the Magenta tank.  The printer is new, has never been turned on.  So I am open to listening to suggestions that might make this printer be OK eventually.  I haven't put any in the Yellow tank.  I was wondering it this ink has anti-bleed chemicals in it.  I know that some inks do such that when two colors come in contact, the pigment percipatates out.  I am hoping this is not the case for when I try to fill the tank with the correct color in the future.  

 

 

2 ACCEPTED SOLUTIONS

UPDATE:  I was able to obtain a syringe with a blunt 4” 25 Gage needle and use it to pull as much most of the yellow ink from the Magenta tank and placed it in the Yellow tank.  Then I refilled the Magenta tank with the correct ink.  From that point I went through the setup steps provided.  The printer seems to be functioning well, so I think if there are problems with the color, it will improve as more ink gets flushed through the system.  I think I could have used a 14 gage needle and it would have fit down in the tank.  I needed most of the 4” length to reach the bottom of the tank.  So far so good.  

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PIXMA G4210 experience, 5 year old model — My wife was struck with unexplained "brain cramp'; incorrectly filled Yellow Tank with Magenta ink; fortunately realized error before printing anew!?
Canon Support (ALL CANON PHONE NUMBERS) was rude, non-existent, refused to talk with me (at ANY price); insisted that product was "not registered', although the product clearly shows it IS properly registered in my online account!? Absolutely TERRIBLE CUSTOMER CONCERN AND/OR SUPPORT!!
By probing the ink tank, I determined that an opening to bottom of tank was @ 'nearest left corner' (from front of printer) of tank (i.e., not straight in).
Purchased Amazon 6 Pcs Blunt Tip Dispensing Needle 14 Gauge x 5" with 3 Pcs 30ml Disposable Syringe ($9). Worked perfectly; extracted 50ml+ of ink easily.
Ran some 'Deep Cleaning'; printed several pages of solid yellow file; refilled yellow tank after it ran dry; everything appears to be fine!

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12 REPLIES 12

shadowsports
Legend
Legend

Positive results are always good to hear. 👍

~Rick
Bay Area - CA


~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It

cedarspring
Contributor

PIXMA G4210 experience, 5 year old model — My wife was struck with unexplained "brain cramp'; incorrectly filled Yellow Tank with Magenta ink; fortunately realized error before printing anew!?
Canon Support (ALL CANON PHONE NUMBERS) was rude, non-existent, refused to talk with me (at ANY price); agent insisted that product was "not registered', although the product clearly shows it IS properly registered in my online account!? Absolutely TERRIBLE customer concern or support!
By probing the ink tank, I determined that an opening to bottom of tank was @ 'nearest left corner' (from front of printer) of tank (i.e., not straight in).
Purchased Amazon 6 Pcs Blunt Tip Dispensing Needle 14 Gauge x 5" with 3 Pcs 30ml Disposable Syringe ($9). Worked perfectly; extracted 50ml+ of ink easily.
Ran some 'Deep Cleaning'; printed several pages of solid yellow file; refilled yellow tank after it ran dry; everything appears to be fine!

Brushstrokes
Apprentice

Well, I can't believe I made the same blunder.  After a frantic and fruitless search of Google, I came to the Canon Community and am so grateful to know I'm not the first who poured ink into the wrong tank! I refilled yellow into the magenta, as did others above. Maybe because the yellow ink appears red in the bottle? At any rate, I will go the way of ordering a syringe according to the experiences above, and can't thank you enough, fellow dumdums.  ; ) 

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