PIXMA PRO-200 Error 1062 when printing thumbnail images

[Jweihm]

Hello! 

Using PIXMA PRO 200

I am having no luck printing multiple thumbnail images along the edge of the paper. The first image is no problem, but subsequent images seem to be an issue and the error message I receive is 1062, stating that the paper is the wrong size. However as soon as I flip the same sheet of paper to the opposite end of the initial thumbnail, it seems to be fine. I feel like perhaps the printer head detects the small image as the edge of the paper (?).

I am using PhotoShop and a Mac running Sonoma 14.3 

Greatly appreciate any advice! I feel like I must be missing a simple step. 

Jennifer 

[Patrick]

Hi Jweihm,

Please try these steps on your printer:

1.  Turn your PIXMA PRO-200 on.

2.  Press the Home button.

3.  Use the down arrow until Various settings is selected and then press OK.

4.  Select Printer settings and press OK.

5.  Use the down arrow to select Paper-related settings and press OK.

6.  Use the down arrow to select Advanced paper settings and press OK.

7.  Select the paper type that you have been using and selecting on your printer before printing and press OK.

8.  Use the down arrow to select Detect paper width and press OK.

More information regarding this can be viewed on this page from the manual using this link:

https://ij.manual.canon/ij/webmanual/ErrorCode/PRO-200%20series/EN/ERR/1062.html?ref=1062

If you continue to have difficulties, please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your PIXMA PRO-200 and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support.

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