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Problem scanning... Something went wrong. Please try again.

jkarafin
Apprentice

IJ Scan can suddenly no longer scan from my MX922.  My wife's PC and my son's Mac have no just problem.  The error message is unhelpful.  What should I do?

2 REPLIES 2

Patrick
Product Expert
Product Expert

Hi jkarafin,

 

When you attempt to scan, what is the error message that appears?

 

What error code appears at the bottom?

 

What version of Windows is installed on your computer?

 

 

 

AGilmorepdx
Apprentice

ME THREE!  Did you ever get help with this?  I'm getting really frustrated!

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