05-30-2017 05:56 AM
Problem 1: When I try to print to my Pixma 2450, a high quality photograph, I get an error. Fast or draft works but of course the quality is no good.
Problem 2: Now the **bleep** thing won't print at all! 'Error occurred while printing'
05-30-2017 10:49 AM
Hi creative-i!
Thanks for reaching out to Canon USA!
We suggest reaching out to support for assistance in this matter.
If you're in the USA, our US-based team can be reached by phone from 10am to 10pm (ET) weekdays at 1-800-OK-CANON (800-652-2666).
Outside the USA, please click HERE and select your country/region for support options.
05-30-2017 11:17 AM
HI,
I've already been through all of that! I've downloaded two DIFFERENT software packes from the same link (mac-mg2400-1_5-mcd), before that on the same page it was mac-mg2400-1_4-mcd) but when I try to install, nothing happens with either of them. I double click and NADA.
The link you gave me just takes back to the download section of Canon, which is no good to me at all. Frankly, I'm sorry I bought piece of junk! Two printer cartridges are the same price as the printer!!!!!!!
It will however, print a test page, not that it's any use to me. Clearly the latest OS and this 'printer' (not) don't agree with each other. I'm very disappointed.
05-31-2017 04:48 PM
Not sure if this is your problem/solution, but downloading and installing a printer driver is only half the process.
You have to "add" the printer to the computer in System preferences->Printers and Scanners.\\Select "+" and wait for the printer to appear (not the Bonjour version of the printer.)
06-22-2017 09:22 AM
06-22-2017 09:24 AM
When you check in Syetm Preferences->Printers & Scanners do you have the Bonjour printer version in the Canon series printer version?
06-22-2017 09:30 AM
07-02-2017 04:15 AM
07-07-2017 08:06 AM
07-07-2017 09:34 AM
Can you post exactly what paper and what settings you are using? Maybe a screen shot of the Canon driver window.
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