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Printer thinks ink cartridge is incorrectly installed

Wpetties22
Apprentice

My printer has just started giving me an error telling me to install the ink cartridge correctly.  It is giving me the error even though it is installed correctly.  I have tried to reboot the printer several times and reinstalled it also.  Any suggestions would be greatly appreciated.

1 REPLY 1

Mike
Moderator
Moderator

Hi Wpetties22,

 

Welcome to the Canon Community!

 

So that the Community can help you better, we will need to know what model Canon equipment you are using. Any other details you'd like to give will only help the Community better understand your issue.  If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.



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