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Printer shows error message

rockadoc1
Apprentice

Printer shows error message stating i have not installed the cartridges correctly i have MX490 and have installed 246 color and 245XL several times. they slip in and lock fine! I have read all information and wonder what i am missing?

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi rockadoc1,

What is the error code that appears on the display of your PIXMA MX490?

 

 

 

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