Printer on and off continuously

[NicolaeSfetcu]

Hello,

The printer is MX495.

I did not us it for a while and today, when I started it, it turns on and off each 5 seconds.

All the printer buttons are blocked, including the power button (I cannot turn it off from the power button).

While the printer is on, no matter if I open or not the front cover, the cartridge holder moves continuously left and right without stopping.

There is a single word displayed on the display: ”Canon”.

Can you help me with an advice to eliminate this problem?

Thank you.

[Tonylmiller]

I started the printer without internet access and it started up just fine.

[tim8]

if a discounted printer is their solution it will be a different brand.   i thought it was my printer until finding this thread and now others.   someone suggested turning off the internet, printer worked perfectly normal. today is 5/31 first day after a holiday weekend, hopefully the issue is seen and resolved this week

[Sharpmrs]

If I turn off my router, then turn my printer on it behaves normally. I tried setting up my WiFi again and as soon as the WiFi kicked on, it started being possessed and cycling again. 10000% this is something Canon did in an update of some sort. (I'm using my phone so I can't even blame Windows...) 

[emailman]

For what it's worth, I have a Maxify MB2320 printer behaving the same way: cycling on and off.  Following the suggestions here, I pulled the plug on the wireless router and the printer came up as expected.  I then disable the wifi connection on the printer and everything is OK. Fortunately, I can use the printer via a hardwired USB connection to one of my PCs.  Much thanks to those who posted this work around.

[blr]

I called, and the only offer was a discount on a new printer and we "don't have to send it back."  Of course not, that leaves me to pay the recycling fee.  The representative said it is like a car, sometimes they don't start or break.  She could not transfer me to support because my warranty is expired.  Not helpful.

[blr]

Arthur:  I called and there is nothing that can be done by the representative but to offer to purchase a new printer.  Your response, and my call in response, was not helpful.

[Riverclyder]

Same for me!

[Riverclyder]

The problem is the wireless connection,  there are plenty folks who suddenly have the same issue.  I got around it by running a cable between my PC and printer so I'm not using a wireless connection.  It works for me.  

[ars]

I have the same problem with my Maxify 2050 printer.

It’s endless repetition of showing Maxify on the display and then turning off and on repeatedly. 

[craftywonderlan]

We are having the exact same problem too, so it is definitely something that Canon has done and needs to fix instead of offering for everyone to buy a new printer. Our printer worked just fine yesterday. Today is just turns itself off and on every few seconds and the only words on the display window are CANON.