Canon Community

My business is affected. 

I continue to reply to you Arthur.  I followed your advice, created an account, called, and all I was told was that I could be offered a discount on a new printer.  Surely all of us have not experienced a hardware breakdown at the exact same time.

I got through this afternoon and was told it is like a car.  They break down.  All they could offer was a 10% discount on a new printer.  Plus, I now have to pay a recycling fee.