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MB5020 keeps cycling

brinklec
Apprentice

My MB5020 suddenly has similar issue to what many people seem to be reporting for a variety of printer models.  Startup process keeps aborting and beginning again after brief delay.  Still did the same after hard power off.  It never did that before.  Can't use it for any purpose...

3 REPLIES 3

utah1
Apprentice

Same problem - seems like Canon wants to go out of the printer business!  Will check back tomorrow to see if there is any help - otherwise taking it to my local geek.

ArthurJ
Product Expert
Product Expert

Hi,

Based on your description, I would recommend contacting our phone support team for additional assistance. They can be reached by logging into your My Canon Account and going to your support options.

To create a Canon account, please click HERE to for the Canon Account page. 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Arthur, I called, but only help was offer a discount on a new printer. 

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