Printer not printing color

[clairebrady]

I have a Canon MG 2920 and I have just replaced both ink cartridges. Since replacing the cartridges my printer will no longer print in color. I have checked all printer settings and have cleaned the cartridges. Any help would be appreciated. Thanks! 

[jrhoffman75]

You verified that all tape os off bottom of cartridge?

[clairebrady]

Yes, no tape on the bottom. I took it out and double and triple checked. I was hoping that maybe I forgot and it would be an easy solution. Thanks though!

[jrhoffman75]

Give Canon a call at 1-800-OK-CANON

[tylercaine89]

You might try to do a print head cleaning. Which should be located in the "settings" or "tools" section on the printer.