PIXMA MG3620 - Printing Blank Pages After Ink Change and Long Term Idle

[gcravens]

I have a MG6320 color printer.  I have installed new ink.  I haven't used it in a while since I got another printer which only prints in black and white.  I wanted to use the color printer but it will not print anything....not even in black. 

Any suggestions would be greatly appreciated.

Thanks!

[jpkopins]

same problem, it can make copies perfectly.  but won't print anything.  the test page prints fine, all firmware up to date.  ive tried auto head alignment and every other option available under printer settings.