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Printer MG7120 printing smudges and illegible documents

Angel6
Apprentice

This printer has been working perfectly for a while and just recently started printing smudged and illegible documents. I attached an example of the problem.

I appreciate any insight on how to fix the issue, Thanks.

image.jpeg

1 REPLY 1

ArthurJ
Product Expert
Product Expert

Hi,

Please click HERE for the steps to clean the encoder strip in your printer. Once that is done, try to print again. 

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