02-04-2022 09:57 PM
My G7020 won't print color. I've run the utilities -- clean the print heads, deep clean (keep getting error code 5200), ink flush -- but nothing works. I opened up the lid and the tubes that run from the ink tanks are mostly empty. The cyan is is full for 3 or 4 inches from the tank, but empty after that. The yellow is almost completely empty, and the blue is totally empty. But the tanks are full. How do I get them to fill up and the printer to print in color again???
02-05-2022 04:34 PM
I fixed it. I did the “ink flush” — not from the app, but from the control panel. And I selected the “color” flush. Worked on the first try.
08-04-2023 02:57 PM
I had the same, ink lines empty except the black one. Did ink flush and no results. Tried it again and the 2nd time it worked and is printing all colors.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.