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Pixma mp250 - Scanner not working

NDC53
Apprentice

Hi folks,

 

I have developed a problem scanning from my mp250.

When I press the scan  button, I get the normal rotating pattern on the LCD for a few moments but then nothing happens.

I have tried accessing via 'Printers and Devices' in the Control Panel, but I get an error message saying that I need a WIA driver. - But a but of internet digging told me that I require TWAIN or ISIS compatable scanning software for my Canon/Pixma.

 

Have downloaded the TWAIN compatable NAPS2 - but when I try to scan from this, I have the following error message: -

   Internal Error Occurred

   Scanner driver will be closed

   Code:5,202,54

 

I can still print and photocopy normally.

 

Can anybody help?
Many thanks in advance.....

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