01-18-2016 06:31 PM
Pixma MG3520
I am having trouble adding folders to use as the destination folder when scanning. I do not have Image Garden installed, but I believe another printer on the nextwork did install it.
I was previously able to add folders, but now the option to add is greyed out.
Can anyone help?
Thanks,
Sara
01-18-2016 06:42 PM
Hi Saramoulton,
Welcome to the Canon Forum! So that the Community can help you better, we will need to know what Computer Operating System you are using. (Windows XP/Vista/7/8 or Mac 10.x)
Any other details you'd like to give will only help the Community better understand your issue!
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01-18-2016 07:07 PM
Hi
I'm using Windows 7. I finally figured out the problem. It seems there is a maximum number of folders you can have added to the utility. Once I deleted some folders, then the Add button became live again.
It would be very nice if this little detail were included in the literature and in the utility itself.
Thank you,
Sara
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