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Pixma ix6820 stopped printing borderless after Sonoma update

vdon75
Apprentice

I recently installed Sonoma on my Mac and now I'm unable to print borderless from Illustrator or any other application. I tried using My Image Garden and it quits unexpectedly. I also tried Easy-PhotoPrint Editor and had no luck. Can anyone help please?

1 ACCEPTED SOLUTION

ArthurJ
Product Expert
Product Expert

Hi,

Since your operating system updated, I recommend removing the printer from printers and scanners and then click HERE to open the support page for you printer. You will want to download and install the iX6800 series CUPS Printer Driver Ver.16.70.0.0. 

Once the driver is installed go back to printers and scanner to add the printer back. Make sure the Canon driver is listed when you select the printer. 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

View solution in original post

1 REPLY 1

ArthurJ
Product Expert
Product Expert

Hi,

Since your operating system updated, I recommend removing the printer from printers and scanners and then click HERE to open the support page for you printer. You will want to download and install the iX6800 series CUPS Printer Driver Ver.16.70.0.0. 

Once the driver is installed go back to printers and scanner to add the printer back. Make sure the Canon driver is listed when you select the printer. 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

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