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Pixma MX922 B200 Error Code

Office_vase
Apprentice

Hi guys!

Can anyone help me on how to reset a Pixma MX922? It has an Error Code B200. I tried replacing the ink, cleaning the head, disconnecting the power but nothing solves the problem. Please let me know what to do to correct this error.

1 REPLY 1

ArthurJ
Product Expert
Product Expert

Hi,

While the printer is on, unplug the power cord from the printer. While the power is off, press the power button 5 times. After 60 seconds plug the power cord back in and power on the printer.

If the error does not clear, the printer has experienced a hardware failure and would require service. 

If the printer is in it's 1 year warranty, I recommend reaching out to Canon support for your warranty options. You will need to register your Canon gear HERE to access additional support options.

If the printer is out of warranty, you would qualify for the Canon Upgrade program. This is for out of warranty units which have been diagnosed to require service or are incompatible with a new or upgraded system. This program allows you the opportunity to purchase a replacement product discounted from the list price. Free ground shipping is included with your purchase.

If you would like to take advantage of this offer, please call our Sales Department at (866) 443-8002 Mon-Sat, 9 AM to 9pm EST excluding holidays.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

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