03-20-2024 06:33 PM - last edited on 03-21-2024 12:34 PM by SamanthaW
For the last few months I have been dealing with an irritable printer. Of all the print jobs since late January two jobs have successfully printed. I am getting offline, spool area full, low ink levels, or no ink detected messages. The paper will feed through with no attempt at printing. I have reset routers, lap tops and printers, I have held down buttons to reset the printer or bypass the issue. Deleted the printer and re-added the printer. I use the printed for edible images so the printhead had been throughly cleaned. Has anyone dealt with this and have anything else I can try to troubleshoot?
03-21-2024 12:37 PM
Please see the following for Canon USA's statement regarding edible ink. https://canon.us/edible-ink
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
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EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
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