09-28-2022 03:05 PM
Hi,
My printer head alignment is off and I have tried the auto alignment and it is still not working. what can I do to realign my printer heads? I have tried it from my printer and the Remot UI and neither have worked.
09-28-2022 04:20 PM
Hi Jenny4,
If performing printhead alignments is not correcting the issue, please try cleaning the encoder/timing strip. To clean this, please follow the steps in this Knowledgebase Article:
https://support.usa.canon.com/kb/index?page=content&id=ART170552
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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