Pixma TS7451a message saying Cassette is open

[Wildswimmer12]

Can’t use the paper cassette to print from as message saying it’s open and need to load paper and close. Cassette is loaded and closed but printer won’t accept this and will only print from rear. Tried powering printer on and off, taking everything out, etc but can’t resolve. Would be grateful for any suggestions or solutions.

[Kristoff · Accepted solution]

Thanks for joining the conversation, Wildsummer12!

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We appreciate your participation, though we need to let you know that your product appears to be a model that is not supported by our team here at Canon USA. The Canon Community Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

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