Canon Community

Canon4us · ‎04-23-2023

Has anyone encountered an error 1240 telling you to open control panel and pull out paper output tray (on new printer) and then once you complete the task, the error remains?

shadowsports · ‎04-23-2023

Greetings,

I believe you need to press OK or the Home button to acknowledge the error.

~Rick
Bay Area - CA

~R5 C (1.0.5.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10

~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw ~Pixel 8 ~CarePaks Are Worth It

MercyVille · ‎05-01-2023

Im super frustrated about this error. How I can solve it?

shadowsports · ‎05-02-2023

@MercyVille wrote:
Im super frustrated about this error. How I can solve it?

It would be helpful if you provided the steps to reproduce the issue, as well as any steps you took to resolve it. "Pressed" the OK button, acknowledged the error, etc.

~Rick
Bay Area - CA

~R5 C (1.0.5.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10

~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw ~Pixel 8 ~CarePaks Are Worth It

MercyVille · ‎05-02-2023

I followed all the Simone steps as appears on the screen. and it doesn’t works.

MercyVille · ‎05-02-2023

please I need a number of the technical support I will loose a very important opportunity cause this printer

Canon Community

PIXMA TS9521C Error 1240