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Pixma TS7451a message saying Cassette is open

Wildswimmer12
Apprentice

Can’t use the paper cassette to print from as message saying it’s open and need to load paper and close. Cassette is loaded and closed but printer won’t accept this and will only print from rear. Tried powering printer on and off, taking everything out, etc but can’t resolve. Would be grateful for any suggestions or solutions.

1 ACCEPTED SOLUTION

Kristoff
Rising Star

Thanks for joining the conversation, Wildsummer12!

Welcome to The Canon Forums, and thanks for posting!

We appreciate your participation, though we need to let you know that your product appears to be a model that is not supported by our team here at Canon USA. The Canon Community Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please click HERE and select your country to find support in your part of the world.

Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

Thanks for choosing Canon!

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1 REPLY 1

Kristoff
Rising Star

Thanks for joining the conversation, Wildsummer12!

Welcome to The Canon Forums, and thanks for posting!

We appreciate your participation, though we need to let you know that your product appears to be a model that is not supported by our team here at Canon USA. The Canon Community Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please click HERE and select your country to find support in your part of the world.

Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

Thanks for choosing Canon!

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