09-26-2023 07:18 PM
I'm having a problem, which seems to have started for no reason.
Printer works when it comes to double sided printing the documents but for the same document it does not print single sided. Using Mac computes and got the same result from both of the computers.
Ink level seems to be fine.
Any hints about what is going wrong would be greatly appreciated.
09-29-2023 08:17 AM
Hi,
Are you printing from a Windows or MacOS computer?
We look forward to your reply.
10-27-2023 10:23 AM
Hello. I am using MacOS.
Thanks!
12-11-2023 01:17 PM
Hi,
Please use the steps HERE to try and resolve the issue. If you are still unable to print single sided, please let us know what version of MacOS you are running.
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