03-15-2022 03:16 PM
I finally figured out how to print from my phone but it still doesn't work. The printer starts bringing the paper up and then stops, waits a few seconds, then shoots the paper out without printing. It's like it's saying, "No! Wrong paper!" But since the app won't give me the option to print on cardstock I have no choice! We're out of regular letter paper so I also tried using some thinner stuff of the same size that was bought by accident. Neither work. It's so frustrating getting these things to just PRINT when I need them to! Why should the thickness matter that much? I print on cardstock all the time from the computer so it must be the app. Anyone else?
03-28-2022 03:43 PM
Hi kk7,
When you attempt to print, what error appears on the display of your printer?
05/13/2026: New firmware updates are available.
EOS R5 Mark II - Version 1.3.0
EOS R6 Mark II - Version 1.7.0
03/17/2026: New firmware updates are available.
SELPHY CP1500 - Version 1.0.7.0
01/20/2026: New firmware updates are available.
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.