I am using a TR8520 with an iPhone and a Windows 10 computer. I have to repeatedly reconnect to the WiFi wireless LAN settins to reactivate it each time I restart the computer or phone after they have not used the printeer for a coule of hours. Why?
Time to take control and minimize or eliminate some of the unknowns in your environment.
What device are you connecting the printer to?
ISP modem/router combo? Your own device, etc?
If the device is dual band, are you using SMART Connect (Single SSID) name for both 2.4/5Ghz or does each have a separate name?
The 8520 will only connect to a 2.4Ghz broadcast.
What is the printer's IP address?
Can you PING this IP when the printer shows as "offline"
Easy to check... my printer's IP is 192.168.1.99.
C:\Users\admin>ping 192.168.1.99 (PING Command)
Pinging 192.168.1.99 with 32 bytes of data:
Reply from 192.168.1.99: bytes=32 time=3ms TTL=255
Reply from 192.168.1.99: bytes=32 time=2ms TTL=255 Printer replying to PING
Reply from 192.168.1.99: bytes=32 time=2ms TTL=255
Reply from 192.168.1.99: bytes=32 time=4ms TTL=255
Ping statistics for 192.168.1.99:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 2ms, Maximum = 4ms, Average = 2ms
Assign the printer a static IP address. This is a one time set and forget procedure. This can be done on the printer, or on the router it is connecting to. This will give it a static destination which never changes. Other network devices can always find a device with a static destination since it doesn't change.
Bay Area - CA
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