Greetings,
Time to take control and minimize or eliminate some of the unknowns in your environment.
What device are you connecting the printer to?
ISP modem/router combo? Your own device, etc?
If the device is dual band, are you using SMART Connect (Single SSID) name for both 2.4/5Ghz or does each have a separate name?
The 8520 will only connect to a 2.4Ghz broadcast.
What is the printer's IP address?
Can you PING this IP when the printer shows as "offline"
Easy to check... my printer's IP is 192.168.1.99.
C:\Users\admin>ping 192.168.1.99 (PING Command)
Pinging 192.168.1.99 with 32 bytes of data:
Reply from 192.168.1.99: bytes=32 time=3ms TTL=255
Reply from 192.168.1.99: bytes=32 time=2ms TTL=255 Printer replying to PING
Reply from 192.168.1.99: bytes=32 time=2ms TTL=255
Reply from 192.168.1.99: bytes=32 time=4ms TTL=255
Ping statistics for 192.168.1.99:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 2ms, Maximum = 4ms, Average = 2ms
Assign the printer a static IP address. This is a one time set and forget procedure. This can be done on the printer, or on the router it is connecting to. This will give it a static destination which never changes. Other network devices can always find a device with a static destination since it doesn't change.
~Rick
Bay Area - CA
~R5 C (1.0.9.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
