01-23-2022 10:18 PM
Brand new machine! Never had a chance to use it yet. Just testing it out and I can't get it to feed the paper in straight no matter what I try. I have yet to complete a decent copy of anything because the paper jams up every single time I try to make a copy. The last time I tried to pull the paper jam out it tore and left behind a piece. I can't see it or get to it in there! I don't have large hands but I can't even see it much less reach in there! This is absolutely ridiculous!
01-26-2022 01:57 PM
Hi cahoy123,
Please try removing any foreign objects or jammed paper from the back of your PIXMA TR4720 following the steps on this page:
Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below:
https://mycanon.usa.canon.com
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
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