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Pixma TR4720 jams every time!

cahoy123
Apprentice

Brand new machine! Never had a chance to use it yet. Just testing it out and I can't get it to feed the paper in straight no matter what I try. I have yet to complete a decent copy of anything because the paper jams up every single time I try to make a copy. The last time I tried to pull the paper jam out it tore and left behind a piece. I can't see it or get to it in there! I don't have large hands but I can't even see it much less reach in there! This is absolutely ridiculous!

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi cahoy123,

Please try removing any foreign objects or jammed paper from the back of your PIXMA TR4720 following the steps on this page:

https://ij.manual.canon/ij/webmanual/ErrorCode/TR4700%20series/EN/ERR/err_jam0300.html?ref=err_jam03...

Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below:

https://mycanon.usa.canon.com



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