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Pixma TR4720 Filter Failed

Tech1
Apprentice

After a firmware update the printer will not print due to a filter failure. What is that and how do I fix it? I’ve restarted my Chromebook and the printer repeatedly and the printer will not print 

1 REPLY 1

WorkedForMe
Contributor

I had a “filter” fail error on Canon Image Class MF3010 both trying to print online as well as when downloaded on to my Mac Sonoma 14.2.1 computer. The solution was to Control + click on the name of the file on my computer in Finder, Open With, Change to Mozilla Firefox. It would open and then print.   ..    ..    ..   Then I changed the default PDF viewer on my Mac computer which was Preview. It wasn’t working on my Mac giving me the “filter” error. I Control clicked the name again, clicked Get Info, then scrolled down to Open With and the drop down menu has Default, click that and scroll down to Firefox and make that your default Open With.  Wishing everyone drama-free printing!

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