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error code 0x3401 Instalation Fail for my TR4720

chlobear
Apprentice

what it says on the tin, my mp drivers fail to install and i can never finish the set up process. printer used to work just fine before- ive tried everything- help!!

1 ACCEPTED SOLUTION

Accepted Solutions

chlobear
Apprentice

OK I FIXED IT!!! i changed the port it was hooked up to in the print settings (lp1 to w something something) and then i left the whole thing unplugged overnight and i tried to print, said that the printer was unplugged while still on and to repair the connection!! heres the link that canon brought me to that fixed it!!

https://ij.manual.canon/ij/webmanual/WebPortal/PTA/pta_dl.html?lng=en&type=app-gd&app=nwds&lapp=pd&l...

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3 REPLIES 3

DerrickL
Mentor
Mentor

I suggest you follow this video guide and if necessary start from here by downloading the latest software for your printer: https://www.usa.canon.com/support/p/pixma-tr4720

https://www.youtube.com/watch?v=WvVmMiU69Rk

chlobear
Apprentice

thank you for the fast reply! sadly, it says that the printer is online but will not print and will not finishing installing. installer for the mp drivers error out with "installation failed" 😞

chlobear
Apprentice

OK I FIXED IT!!! i changed the port it was hooked up to in the print settings (lp1 to w something something) and then i left the whole thing unplugged overnight and i tried to print, said that the printer was unplugged while still on and to repair the connection!! heres the link that canon brought me to that fixed it!!

https://ij.manual.canon/ij/webmanual/WebPortal/PTA/pta_dl.html?lng=en&type=app-gd&app=nwds&lapp=pd&l...

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