05-07-2022 12:32 PM
I got this printer recently and it was amazing when I first purchased it. It said it was getting low on ink and the quality of the color was low so I switched the ink and now it is worse. It is printing streaks across the page and is grainy. I have the right ink, I have done the cleaning thing on it several times but get the same result. I really need help with this. Any ideas would be appreciated.
05-13-2022 01:23 PM
Hi ziva020418,
Because this issue would appear to be hardware related, please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below:
https://mycanon.usa.canon.com
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.