Pixma Pro9000 Mark II - where does this part go?

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07-31-2014 06:11 PM - edited 07-31-2014 06:17 PM
Pro9000 Mark ii
The printer was pushed and this part fell out and it no longer prints.
Where does it go on the printer? A detailed photo would help, thank you.
Click on the link to see the part:
http://i182.photobucket.com/albums/x260/dictum9/etc/printer_part1_zps7e4546fd.jpg
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07-31-2014 06:26 PM
Hi, dictum9!
So that the Community can help you better, please tell us where you found this after your printer was pushed. Was it underneath the printer, behind it, in front of it, or next to it? That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).
Thanks and have a great day!

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07-31-2014 06:33 PM
On the floor, next to the printer.
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07-31-2014 09:04 PM
Conway, NH
1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

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07-31-2014 09:49 PM
That fixed it. Thank you.
