05-28-2020 10:19 AM
Hello:
I used to be able to scan using the MyImages tool bar then I had to use the IJ Utility bar and now I can't scan at all. In the past I have downloaded unistalled and reinstalled the appropriate drivers every time I used the scanner. I try to find the problem through the user manual but to no avail. Please help.
My computer is operating on Windows 10.
05-29-2020 09:34 AM - edited 05-29-2020 09:35 AM
Greetings,
Could the problem be how the printer is connected.. and to what?
Start here:
https://ugp01.c-ij.com/ij/webmanual/Manual/W/MX490%20series/EN/CNT/CNT_Myprinter_Trouble.html
~Rick
Bay Area - CA
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05-29-2020 01:01 PM
Thank you I will work on it and will post my results.
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